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eCommerce businesses are constantly looking for the best platforms to help them reach their customers and increase sales. Medusa is a new eCommerce platform that promises to do just that. It offers features designed to simplify the process of selling, including an intuitive user interface, comprehensive integrations, and a variety of payment options.  

What Is Medusa? 

Medusa is a free, open-source Shopify alternative designed to help businesses create customized online stores.  

It’s an easy-to-use headless commerce engine and cloud-based platform that provides users with all the tools they need to build an attractive, effective store and manage their online business. With Medusa, you can quickly launch your own online store with custom products and digital content.  

The eCommerce platform offers a wide range of features that allow you to customize their store’s look and feel, manage inventory levels, add payment processing options, track customer orders, set up shipping methods, analyze performance data and more.  

Best of all, Medusa’s open-source nature means that it’s free of charge. This is great for businesses looking to save money and avoid the exorbitant monthly subscription fees other eCommerce platforms charge merchants. 

Brands and Market Leaders Who Use Medusa

Although Medusa is still an evolving eCommerce platform, it has a community of 4,500 developers and several eCommerce businesses selling in excess of $100 million per year. 

Some of the biggest brands currently using Medusa are Tekla, Palmes, and NIBILL

Why Use Medusa Over Other eCommerce Platforms?

Merchants building eCommerce businesses on large marketplaces like Shopify or Magento often need to think inside the marketplace’s box. There are multiple constraints put on website development and which apps can be integrated in these types of platforms. 

Medusa, on the other hand, is an open-source eCommerce platform.  

Its composable engine, headless construction, open abstraction-based engine offers web developers more ways to customize, improve, and maintain an eCommerce website. Medusa also stands out from the competition in several important ways. 

Medusa is Blazingly Fast

Because the frontend is decoupled from the backend, the extra workload that is typically performed in tightly coupled systems is eliminated. 

The static site generators such as Gatsby can also be used to generate the storefront, which only needs to connect to the backend via REST APIs. 

Medusa is Highly Customizable 

You have complete freedom to personalize your storefront any way you want thanks to the separation of the frontend and backend. 

Best of all, you can use whatever programming language or framework you want for the front end. Without the constraints of the backend, you are free to focus on the front end and experiment with it. 

Medusa Is Easy to Setup for Users and Developers 

A Medusa-powered online store is easy to set-up and can be deployed in a matter of minutes.  The backend, frontend, and admin dashboard can all be installed and ready to use with as few as three commands. 

Medusa Has More Support and Code Availability for Users and Developers 

As an open-source eCommerce platform, Medusa attracts more users and developers to contribute and improve the project for the public. This often results in faster updates for the platform. 

Additionally, Medusa has records of useful documentation found at The platform also has an active Discord community of over 4,500 developers where you can ask for help on any issues.  

Medusa-powered Online Stores are Easy to Develop

Many popular eCommerce platforms like Shopify or Magento can become overly complicated or difficult to learn. Although they provide many features that are sufficient to launch a store as is, if you need to do any custom development, it will take a longer time to learn or understand its architecture. 

Medusa is simple to use. You can easily add your own REST APIs in addition to the ones provided by default. You can also write plugins to add missing functionality or integrations to your store. 

Medusa eCommerce Platform Features

Aside from its technical advantages, Medusa also has many advanced eCommerce features including the following: 

  • Product Variants: Add multiple prices for different currencies, vary prices, color, size, and other attributes of a product. 
  • Multi-currency Support: Easily accept payments from customers all over the world by automatically converting currencies. 
  • Discounts: Add discounts or offer free shipping based on region. Discounts can be applied as a percentage or as a fixed amount. 
  • Gift Cards: Set an image for a gift card, manage how much it is worth, and add different values for each gift card. 
  • Multiple Regions: Easily add multiple regions without complicated setup, each having its own currency, payment method, shipping method, and more. 
  • Automated RMA Flows: Automate and streamline customer service processes using Medusa’s built-in automated return merchandise authorization (RMA).  
  • Multi-Vendor Support: A community plugin called Medusa Extender allows you to link different entities like users and products to different stores. This feature has been carefully designed to make the process as easy and efficient as possible for both buyers and sellers alike. 

When Should You Use Medusa? 

Medusa is the perfect choice if you’re looking for a headless commerce platform. With its simple setup, you can have a headless commerce backend up and running in minutes. 

Medusa is also ideal if you want complete creative freedom when designing your storefront. You can easily change the design of your storefront to suit your needs. 

Final Thoughts

Medusa is an innovative eCommerce platform that is shaking up the industry. It offers merchants and developers a robust headless commerce engine, allowing them to fully customize online storefronts. 

While it’s still an evolving platform, it outperforms other eCommerce platforms in terms of performance, customization, and developer support.  

Want to take your eCommerce business to the next level? Jarvis Cole can help! 

It’s easier to save time, find the right people, and fill your available positions faster with Jarvis Cole.  

Jarvis is a global leader in eCommerce recruitment and eCommerce hiring services. We have successfully sourced and recruited expert ecommerce professionals for businesses of all sizes, ranging from startups to big corporations. We help you find the right candidate for the job.  

Discover the latest eCommerce jobs and industry news by following us on LinkedIn.  

Get in touch with us today, and let’s work together to make your eCommerce business the success it should be.